Privacy Policy
Last updated September 18, 2026
Northern Light Studios ("we", "us") is a brand of Bear Grips, based in Dunedin, Florida. This policy explains what we collect on northernlightstudios.com and on the websites we build and host for our clients, and how we use it.
What we collect
- Forms. When you fill out a contact, quote, or booking form, we collect the details you enter: name, phone number, email address, and your message.
- Accounts and payments. When a business signs up for our services, we collect the account email, business details, and billing information. Card details are handled by Stripe and never stored on our servers.
- Usage. Standard server logs and privacy-friendly analytics (pages visited, device type, approximate location from IP).
How we use it
- To deliver the form you submitted to the business you contacted and to help that business reply to you by text, email, or phone.
- To run our clients' lead follow-up tools, which send a short series of messages about your request on the business's behalf.
- To provide, bill, and support our services, and to send account notices.
- We do not sell personal information.
Text messages (SMS)
Northern Light Studios provides websites and lead follow-up tools to local businesses (our clients). When you submit a form on a client's website, start a chat, or call and leave a message, we send text messages on that business's behalf about your request. These may include a reply to your inquiry, follow-up messages about the service you asked about, and appointment or booking details.
- Consent. By submitting a form, starting a chat, or calling a client business you agree to receive texts about that request, as disclosed next to the form's submit button. Consent is not a condition of purchase and you can stop at any time.
- Frequency. Message frequency varies. A typical inquiry receives up to one text a day for five days, and any replies to questions you send.
- Opt out. Reply STOP to any message to stop receiving texts from that business. Reply HELP for help, or email support@northernlightstudios.com.
- Cost. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- No sharing. Mobile phone numbers and text-messaging consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes. Phone numbers are used only to send the messages you agreed to and are shared only with the business whose form you submitted and the service providers that deliver the messages.
Emails we send on a client's behalf come from an address on leads.northernlightstudios.com and show the business's name. Every automated email includes an unsubscribe link. Replies go to the business.
Retention and your choices
Lead details are kept in the business's account for as long as the business keeps its account with us, and the business can delete them at any time. You can ask us to delete your information by emailing support@northernlightstudios.com. We answer within 30 days.
Service providers
We use Twilio to deliver text messages, Resend to deliver email, Stripe for payments, and DigitalOcean for hosting. Each receives only the data needed to do its job.
Contact
Northern Light Studios, Dunedin, FL. Email support@northernlightstudios.com.